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About Us –
NRIO is a private brain injury rehabilitation facility, specializing in the assessment, treatment and care of individuals who have sustained a traumatic brain injury, stroke or other neurological illness by increasing their level of independence. NRIO offers services to adults and children in separate and distinct programs.
NRIO is privately owned and operated under Bayshore HealthCare, and is a division of Bayshore Therapy & Rehab. NRIO also has a Community Advisory Board whose mandate is to provide advice to Senior Management and to the overall operations of the organization. As a private organization the access to services is limited to motor vehicle insurance funds, extended health care funds, WSIB and private pay.
On September 1st, 2016 NRIO began operating as a division of Bayshore Therapy & Rehab .
NRIO MISSION STATEMENT:
The rehabilitation programs of NRIO are developed to assist persons with moderate to severe brain injuries and other neurologic impairments in achieving success in increasing their level of independence.
NRIO works with individuals in the following settings:
- 24 Hour residential programs
- Supported Living Apartment programs
- In clinic
- School and academic support
- Home and/or Community
- In hospital (coma stimulation or “slow to recover” program)
NRIO was formed in 1993 and has been continually evolving since that time. The program format first consisted of rehabilitative treatment in a single clinic site in Mississauga then in early 1994, NRIO acquired Neuro-Muscular Gain, a community based clinic in Waterloo. During that year, services extended to a community-based model, with programming occurring in the home, school and workplace settings. Outreach and community-based programs have continued to see growth, and residential locations offering 24-hour rehabilitative care have been established in Mississauga, Hamilton and Etobicoke. NRIO also started the Supported Living Apartments Program, based in Toronto in 2005. NRIO launched a school-based program in 1996 for applied rehabilitation in a community setting. The School Re- Entry programs provide services in public school, college, university and specialized training sites.
- Excellence = outcome measures; success; inclusivity; learn through goal-oriented, outcome-driven programs; opportunities for staff for professional growth and advancement.
- Innovation = development and implementation of best practice; support for new ideas and partnerships; empowerment of clients to make choices.
- Safety = the right to a safe living and working environment.
- Respect = dignity; privacy of clients, families, staff, volunteers and students; right to choose; maximize client abilities; accessible environments; the contribution of staff.
- Community Partners = support for new ideas, innovation and partnerships; giving back to the community.
During the year of 1999, NRIO was a pilot project for Accreditation Canada, previously CCHSA. Prior to that time, NRIO was CARF accredited. In January of 2002, NRIO was awarded with a three-year accreditation from the Accreditation Canada organization. The organization applied and received renewal of accreditation in January of 2005, and then again in September of 2008, 2011 and 2014.
CONGRATULATIONS TO NRIO FOR ACHIEVING THEIR ACCREDITATION STATUS FROM ACCREDITATION CANADA.
Since becoming a pilot study in 1999 for Acquired Brain Injury standards, NRIO has been successfully accredited through Accreditation Canada.
Accreditation Canada is a non-profit, non-government organization that assists health service organizations across Canada examine and improve the quality of care and services they provide. Their standards were developed because health service organizations expressed an interest that, to remain relevant, accreditation must continue to evolve to meet the changing needs of today’s health care environment. Organizations that are focused on quality look for opportunities to improve their services and organizations that seek accreditation understand there is always room for growth and the opportunity to “raise the bar.”
Even more exciting than the accreditation is that the survey team found no major recommendations and identified a few “Good Practices” associated with various standards.
Our last accreditation on-site survey was completed in September of 2014, with the Exemplary standing! NRIO went through the survey process to renew the organization’s accreditation status. After more than a year of planning and completing all the necessary preparations, including writing a Self-Assessment report, two surveyors from Accreditation Canada visited for a three-day period. During that time they met with management, staff, clients and community partners, visited each of the NRIO sites and combed over paperwork and information.
NRIO continue receiving invitations for all workshops and Accreditation Canada conferences and looking forward for ongoing planning in preparing for NRIO’s next Accreditation process in September 2018.
Why is NRIO Accredited?
” It demonstrates that NRIO has been evaluated against and achieved certain high national standards of excellence as defined by health care providers.
” Individuals we serve can take comfort in knowing the standards and quality of care offered is as good as those offered elsewhere in Canada.
” Accreditation requires us to complete a “self-assessment”, providing valuable responses to all areas of an organization as part of the accreditation process.
” Management is able to develop a “road map” outlining current challenges and setting future goals, providing a basis for ongoing improvements in the quality and efficiency of care and service.
The management of NRIO would like to thank all the staff, clients and community members that made this accreditation a smooth and successful process. Everyone gave his or her full support and participation to ensure we received a positive rating from Accreditation Canada!
For more information on Accreditation Canada and the accreditation process, including the value of being accredited, please visit http://www.accreditation.ca/.
2011 Achievement Letter
2011 Outcome Validation Study Certificate